The Platinum Rule provides powerful life-skills that will serve you well in all your relationships: business, friends, family, spouse, and children. Two veterans of the motivational chalk-talk circuit demonstrate how managers can better direct underlings by identifying their basic personality types. Free delivery on qualified orders. The Golden Rule is useful in having successful interactions with others, but many have replaced it with the Platinum Rule. The Golden Rule vs The Platinum Rule. This article was first published at Association for Talent Development on June 25, 2018. Imagine a team with … In the, How we’re energized personally (Extraversion [E] / Introversion [I]), How we prefer to take in information (Sensing [S] / Intuition [N]), How we make decisions (Thinking [T] /Feeling [F]), How we prefer to orient ourselves to the world (Judging [J] / Perceiving [P]), Improving relationship communication with type understanding. My staff does not have to ask me, “Tony, can we do this?”. This approach is not a quick fix, but is more a professional lifestyle direction that, over time, may become woven into your career fabric. The Platinum Rule isn’t easy, but it’s highly valuable for enhancing and strengthening our workplace relationships. The Platinum Rule accommodates the feelings of others. "Treat others the way they would like to be treated" is the basis of the Platinum Rule. J–P: If we know how someone likes to orient themselves to the outside world, the Platinum Rule means we flex to their needs around time, closure, flexibility, and openness to possibilities. The Platinum Rule: Discover the Four Basic Business Personalities and How They Can Lead You to Success on Amazon.com.au. To build stronger workplace relationships, we must use this knowledge to apply the Platinum Rule -and treat others as they would like to be treated! To practice The Golden Rule implies that your expectations and those of your customers are the same. Repetition will benefit you, your team, and your employer over time. If we are to show genuine respect for our co-workers, we need to employ what’s known as the “Platinum Rule.” This means treating others as they wish to be treated. It can give you valuable insights and tools to build stronger workplace relationships for today and for the future. This website uses cookies. It can also help us recognize how the combination of individual personality preferences can be easy or frustrating, satisfying or demotivating, and complementary or conflicting. If all managers adhered to the platinum rule in business, the result would be happy, motivated employees working hard for thriving businesses. You could then take these results and compare them with your own opinion about each employee. T–F: If we know someone’s preference for how they make decisions, we can ensure their most valued decision-making criteria is heard and integrated. That rule seems to avoid the problems with the Golden Rule, but when you stop and think about it, the Platinum Rule has even more flaws than the Golden Rule. Make the conscious effort to use this information to modify your approach toward your individual employees. Fast and free shipping free returns cash on delivery available on eligible purchase. With certain tweaks, we can apply an understanding of personality type so that our communication better appeals to others. Remember, all staff have personal lives outside of work that ebb and flow differently. Your team members typically fall into one of these categories - Directors, Socializers, Thinkers, or Relators - with behavioral and personality traits that accompany these designations. *FREE* shipping on eligible orders. Understanding our preferences can support increased personal acceptance, satisfaction, and self-management. Hippocrates began exploring personality theory around 460 B.C. Interactions can be greatly influenced by personality preferences. The Platinum Rule : Discover the Four Basic Business Personalities-And How They Can Lead You to Success It opens the door to a multitude of possibilities. Understanding personalities has been around for centuries. The Platinum Rule was posited by Karl Popper in World War II in The Open Society and its Enemies. Read The Platinum Rule: Discover the Four Basic Business Personalities andHow They Can Lead You to Success book reviews & author details and more at Amazon.in. Based on the basic concept of mutual respect, it is typically beneficial as a work, personal and life philosophy component.A popular variation, commonly called the "Platinum Rule," coined and trademarked by Dr. Tony Alessandra, often works well in the business world. Don't immediately react negatively to individuals that occasionally appear to deviate from their predominant preferences. What is the Platinum Rule? The Platinum Rule : Discover the Four Basic Business Personalities-And How They Can Lead You to Success on Amazon.com.au. Give your customer what he/she wants. The Golden Rule: Do unto others as you would have them do unto you. You might recognize these concepts from Daniel Goldsmith’s work around emotional intelligence. We’re sorry for any inconvenience this may cause. For this leader, the connection between a satisfied customer and the bottom line was obvious, making it an easy priority on which to focus the articulation of company values, training and development efforts, and employee performance evaluations. The simple platinum rule Know your customer. ), but it has been so helpful in our firm and with our families. These are impressive outcomes! You may be perceived by both your staff and senior management as a star manager. 16:03 Because my background is marketing, and sales, and service, I’ve sort of imbued that into my staff, and my staff jumps through hoops. Be consistent in your implementation to avoid employee confusion. The focus of relationships shifts from "this is what I want, so I'll give everyone the same thing" to "let me first understand what they want and then I'll give it to them." Both concepts attempt to teach lessons of mutual respect and kindness. The Platinum Rule: Discover the Four Basic Business Personalities and How They Can Lead You to Success eBook: Alessandra, Dr. Tony, O'Connor, Dr. Michael: Amazon.in: Kindle Store This differs from many other systems of personality typing in that it is based primarily on a person's observable behavior and style, rather than on their deeper inner motivations, functions, attitudes, etc. Take communication, which is at the heart of initiating, building, and maintaining workplace relationships. The Platinum Rule is different: Treat others as they would like to be treated. Buy The Platinum Rule: Discover the Four Basic Business Personalities by Alessandra, Anthony J, O'Connor, Michael J. online on Amazon.ae at best prices. It can give you valuable insights and tools to build stronger workplace relationships for today and for the future. AbeBooks.com: The Platinum Rule: Discover the Four Basic Business Personalities and How They Can Lead You to Success: Spine creases, wear to binding and pages from reading. Tony’s Platinum Rule Philosophy That He Uses in His Business. Use the Platinum Rule: Treat others the way they want to be treated. It’s helpful to view personal and social competence as building blocks, in that we must first become aware of self before we can seek to manage self. The Golden Rule (treat others the way you want to be treated) doesn’t work in business. I recently came across the idea of the “Platinum Rule” as compared with the “Golden Rule” while thinking about company culture. Continue to reinforce this management approach if staff contentment and performance reflect a positive change from an individual and team perspective. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, set your preferences, The building blocks of relationship management, Interactions can be greatly influenced by personality preferences. Adopting this philosophy with your employees may result in your becoming a better manager and leader in your professional career. Evaluate your individual staff members to understand their behavioral style and internal motivation. You can’t control others, but you can control your actions. Posted 02 Jul 2020 by Rachel Cubas-Wilkinson, Senior Consultant, The Myers-Briggs Company. They suggest, however, that it be superseded in business settings by their Platinum Rule: "Do unto others as they'd like done unto them." In the eighth episode, Dan introduces the Platinum Rule, something I had not heard of and was fascinated by. I once asked the leader of a struggling team: “What would happen if you treated your employees and colleagues the way you expect them to treat your customers?”. However, the Golden Rule is no longer the recommended rule in business. The Platinum Rule means we flex to give them the right space for their ideas to be shared and heard. More useful is the Platinum Rule: “Treat others the way they would like to be treated.” If people don’t want to be asked “Where are you from?”, then don’t ask them. Treat them in a manner consistent with their behavioral style (Director, Socializer, Thinker, or Relator), which you've previously determined. The Platinum Rule: Discover the Four Basic Business Personalities-And How They Can Lead You to Success: Alessandra, Tony, O'Connor, Michael J.: Amazon.sg: Books Categorize your own professional behavioral style to better understand how you see yourself. In its simplest form, it states, "Treat others as you would like to be treated." The Platinum Rule: Discover the Four Basic Business Personalities--And How They Can Lead to Success: Alessandra Ph.D., Tony, O'Connor Ph.D., Michael J: Amazon.nl In the Myers-Briggs Type Indicator® (MBTI®) theory, we learn about. In communication, research demonstrates that when the quality of our communication is high in workplace relationships, we promote shared understanding, smoother overall functioning, and better performance. In fact, what that does is to project a set of expectations on the customers. S–N: If we know someone’s preference around how they take in information, we can tailor our message. The Platinum Rule demonstrates different communication styles and how understanding them can increase the effectiveness of working together. The definitions are not exotic or complex, but merely describe the traits and tendencies of people. How do we follow the Platinum Rule? A Modern Model For Chemistry The goal of The Platinum Rule is personal chemistry and productive relationships. Truthfully, it doesn’t matter which rule you use, as long as your motives are right. I have no idea where this came from (though maybe a quick Google search would help me out! The platinum rule: discover the four basic business personalities--and how they can lead you to success User Review - Not Available - Book Verdict. Avoid the temptation to strictly interpret individual behavioral traits as few people will exhibit all defined components of personality types. S–N: If we know someone’s preference around how they take in information, we can tailor our message. Copyright 2021 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. Applying an understanding of personality type informs your self-awareness and self-management, and it also supports your awareness of others and their needs. By shifting your behavior, you can have more productive relationships with different people. The model is simple - working better with others requires that we first know and manage ourselves for the increasing benefit of us and those with whom we interact. *FREE* shipping on eligible orders. Most are familiar with the Golden Rule (treat others how you would like to be treated), but the Platinum Rule is a far better lesson for life. Undoubtedly, not all customers made this easy! A product of psychological research and practical application, The Platinum Rule is a proven method of connecting with anyone in the workplace. E–I: If we know someone’s preferred way to re-energize and interact with others, we can use this knowledge. Commit to modifying your management style, using the Platinum Rule, to improve team chemistry and performance. This self-evaluation will provide a baseline of behavior from your own perspective. It can help us consider ways their personality preferences might influence them. Addressing a room of leaders, my colleague said, “You must treat people not with the Golden Rule of how you want to be treated, but rather with the Platinum Rule, which is to treat others as they would like to be treated.” This resonated with me, and I began to connect the understanding of personality type with the way we treat others and view it from a dual lens of personal competence and social competence. Applying an understanding of personality type informs your self-awareness and self-management, and it also supports your awareness of others and their needs. The Platinum Rule creates a stronger approach to decision-making. The Platinum Rule is a powerful tool that will serve you well in business. The Platinum Rule here means we flex to give them the type of information they need or want most. Fast forward a few years and I heard a colleague say something that triggered this memory. When we engage in a personality type learning experience, several things occur that invite us to enhance our personal competence - which includes our self-awareness and self-management - as well as build our social competence, which includes social awareness and relationship management. Covid-19: We are open for business as usual, but due to the ongoing Covid-19 crisis, some customers may experience delays in shipping for physical product orders. Likewise, applying this with a focus toward others can help us see what they may prefer similarly or differently to us. My staff only asks me when they have to say no to somebody. The Platinum Rule: Do unto others as they would have you do unto them. Tony Alessandra and Michael O'Connor acknowledge that the Golden Rule, "Do unto others as you would have them do unto you," has done much good in the world. It's fun, easy to use, and helpful to anyone who's curious about what makes themselves and others tick. The Platinum rule presents an easy to learn and apply system of personality typing based on an individual's social style and interpersonal interaction. We can consider whether they might prefer to engage and refine their thoughts aloud and through active sharing (E) or through internal consideration and reflection (I). Says Kerpen, "The Golden Rule, as great as it is, has limitations, since all people and all situations are different. Care about your customer. Be professionally "subtle" in your implementation of the Platinum Rule as a more direct display may be perceived as less than sincere. Your submission was successful. Amazon.in - Buy The Platinum Rule: Discover the Four Basic Business Personalities andHow They Can Lead You to Success book online at best prices in India on Amazon.in. The Platinum Rule is decidedly more difficult than the Golden Rule. May contain limited notes, underlining or highlighting that does affect the text. Today, it’s no longer about us. Similarly, we must first be aware of others before we can seek to manage our relationships with others. Related Posts#579 Finding Your Purpose#1097 The Art of Doing What You Want to Do in Life We’re all familiar with the Golden Rule: Treat others as you would like to be treated. Promoting a respectful workplace. Be flexible and patient as positive changes may not be immediately evident. Still, it was a clear company value for all employees to learn how their customers want to be treated and courteously provide them what they need. We can offer a stronger focus on facts and concrete realities (S) … First, a little history lesson. Perhaps instead of using the golden rule, we could use “the Platinum Rule” which states: “treat others as they want to be treated.” Our diversity training helps us understand how others want to be treated as well as how to close any culture gaps to prevent misunderstandings or acts of … Observe staff behavior, comparing their demeanor and performance to typical results prior to implementing the rule. Become familiar with the four primary behavioral styles of your staff members. For this leader, the way customers were to be treated was clear - with respect, a benefit-of-the-doubt stance, and, most importantly, how they want to be treated. When your team members know that you care for them and know them individually, they will go out of their way to get results. “Treat others as they have told you they want to be treated.” It helps with two things: It keeps us from making assumptions. However, … "Treat others the way they would like to be treated" is the basis of the Platinum Rule. Tony Alessandra asserts that The Platinum Rule, “Treat others the way they want to be treated,” recognizes what drives people is varied. Read full review You learn your style, how to identify the styles of those you encounter and how to adapt to the best way to communicate. OPPassessment - easy online administration, Psychologist access to the EJI and CPI 260 tools, Team Development using the MBTI Instrument, Type dynamics in Coaching: a deep dive using the MBTI, Conflict Management Training with TKI - virtual programme, Strong Interest Inventory Certification Programme, Developing Emotional Intelligence Using the EJI, Daniel Goldsmith’s work around emotional intelligence. You could even use the self-evaluation approach first, allowing each employee to reflect on their inner preferences in their professional lives. Improved relationships create … The Platinum Rule: Discover the Four Basic Business Personalities and How They Can Lead You to Success In order to follow the Platinum Rule, you must first understand your team’s personalities and how they prefer to be managed. Possible ex library copy, will have the markings and stickers associated from the library. The Platinum Rule means we flex to give them the right space for their ideas to be shared and heard. Most people are aware of the "Golden Rule." Commit to modifying your management style, using the Platinum Rule, to improve team chemistry and performance. Adopting this philosophy with your employees may result in your becoming a better manager and leader in your professional career. Learn to Practice the Platinum Rule. However, the Platinum Rule acknowledges that we are all different, and therefore prefer different treatment. Evaluate individual and team performance after you implement the Platinum Rule philosophy. 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